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Service Management Lead

5-10 years

Noida

Service Management Lead

Accenture

posted 11d ago

Job Description




Project Role :
Service Management Lead



Project Role Description :
Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda

Must have skills :Enterprise Systems Monitoring Tools


Good to have skills :
NA
Minimum

5 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Roles & Responsibilities:
  • Expected to be an SME.
  • Collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Lead the delivery of programs, projects, or managed services.
  • Coordinate projects through contract management and shared service coordination.
  • Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Enterprise Systems Monitoring Tools.
  • Strong understanding of statistical analysis and machine learning algorithms.
  • Experience with data visualization tools such as Tableau or Power BI.
  • Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.
  • Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity.
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in Enterprise Systems Monitoring Tools.
  • This position is based at our Noida office.
  • A 15 years full-time education is required.

     
    Qualifications
     

    15 years full time education

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    3.5
     Rating based on 9 Service Management Lead reviews

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    Service Management Lead salary at Accenture

    reported by 108 employees with 7-15 years exp.
    Lock Unlock
    ₹8 L/yr - ₹22 L/yr
    10% more than the average Service Management Lead Salary in India
    View more details

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