Lead Consultant - VMware/Windows Data Center Operations Engineer

Responsibilities

• Manage and maintain AWS cloud environment.
• Manage and maintain VMware infrastructure, including VxRail, vSphere, ESXi hosts, vSAN and virtual machines, ensuring high availability and performance.
• Manage and maintain cisco UCS environment.
• Manage and maintain Beyond trust password safe environment.
• Administer Windows servers, including Active Directory, DNS, DHCP, File server and Group Policy management.
• Monitor the performance and availability of VMware and Windows systems, implementing optimization strategies to enhance efficiency and scalability.
• Provide L2/L3 support for VMware and Windows-related incidents and service requests, ensuring timely resolution and minimal impact on business operations.
• Utilize scripting languages (e.g., PowerShell, PowerCLI) to automate routine tasks and improve operational efficiency.
• Implement and adhere to security policies, procedures, and best practices for VMware and Windows environments, ensuring compliance with industry standards and regulatory requirements.
• Maintain accurate documentation of system configurations, operational procedures, and troubleshooting steps. Generate reports on system performance and health metrics.
• Work closely with network engineers, system administrators, and other IT teams to ensure integrated and efficient operations of VMware and Windows systems.
• Manage changes to the VMware and Windows environments through rigorous testing, coordination, and documentation to minimize risks and disruptions.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proficiency in VMware technologies such as VxRail, vSAN, vSphere, ESXi, and vCenter.
• Strong knowledge of Windows Server operating systems, including Active Directory, DNS, DHCP, and Group Policy.
• Strong knowledge of working and managing beyond trust password safe.
• Strong knowledge of working on Dell and Cisco servers.
• Experience with system management and monitoring tools.
• Proficiency in scripting languages (e.g., PowerShell, PowerCLI) for automation and task execution.

• Certifications related to VMware (e.g., VCP - VMware Certified Professional) and Windows Server (e.g., MCSA: Windows Server).
• Certifications related to AWS cloud.
• Experience with configuration management tools (e.g., Ansible, Puppet).
• Familiarity with ITIL or other IT service management frameworks.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Commitment to providing exceptional customer service and support.

Interested candidates can share their profile on radhika.upadhyay1@genpact.com