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IntouchCX
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1 IntouchCX Data Analyst Job
Data Analyst
2-3 years
₹ 4.05 - 8L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
Data Analyst
IntouchCX
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Collect and organize large sets of data from various sources
- Analyze and interpret data using statistical methods and software
- Identify patterns and trends in data to inform business decisions
- Develop and maintain databases and data systems to ensure accuracy and efficiency
- Create reports and visualizations to communicate findings and insights to stakeholders
- Collaborate with cross-functional teams to drive data-driven decision making
- Continuously monitor and evaluate data to identify areas for improvement or optimization
- Stay up-to-date with industry trends and advancements in data analysis techniques
- A bachelor s degree in a field such as Mathematics, Statistics, or Computer Science is preferred
- The ideal candidate will have a minimum of 2-3 years of experience in an analyst role, preferably within a contact center environment
- Experience in data analysis, data management, and reporting is required
- Experience with maintaining and developing reporting tools is highly desirable
- Strong proficiency in Excel and a knowledge of data visualization tools such Power BI to create visual representations of data
- Proficiency in fine-tuning data queries
- Strong SQL skills and knowledge of SQL queries/SQL Server Integration Services (SSIS) are required
- Familiarity with Dimensional Modeling design principles is a plus
- Knowledge of data warehousing concepts and ETL processes is highly desirable
- Strong analytical skills to be able to analyze complex data sets and draw meaningful insights from them
- Knowledge of statistical methods and tools to build predictive models and perform statistical analysis
- Excellent communication skills to be able to present findings and insights to stakeholders in a clear and concise manner
- Attention to detail to ensure accuracy in data analysis and reporting
- Ability to work with large data sets and databases
- Understanding of business operations and objectives to align data analysis with business goals
- Flexibility and adaptability to work in a fast-paced and constantly changing environment
- Continuous learning and upskilling to stay up-to-date with the latest tools and technologies in the field of data analysis
Employment Type: Full Time, Permanent
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What Data Analyst at IntouchCX are saying
Rating based on 1 Data Analyst
review
Anonymous · Data Science & Analytics
in Hyderabad / Secunderabad
Nothing to explain
- Skill development - Excellent
Nothing more to explain
- Salary - Bad
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