Inside Sales Role (0-8 yrs)

Responsibilities :

Prospecting and Lead Generation :

- Reach out to potential customers through calls, emails, and online channels.

- Qualify leads and schedule appointments for the sales team.

- Research and identify potential clients in target markets.

Sales and Customer Service :

- Understand client needs and offer solutions, focusing on selling products/services that align with their requirements.

- Maintain a high level of product knowledge to answer questions and address customer concerns.

- Build relationships with new and existing clients, ensuring customer satisfaction and retention.

Pipeline Management :

- Manage and update customer information in the CRM system.

- Track progress towards meeting or exceeding sales targets.

- Follow up on quotes and close sales in a timely manner.

Reporting and Analysis :

- Provide regular updates to the sales team and management on lead status and sales performance.

- Analyze and report on sales metrics, offering insights for improvements.

Team Collaboration :

- Work closely with the marketing team for lead generation initiatives.

- Coordinate with other sales representatives to share best practices and optimize sales processes.

Requirements :

- Proven experience in sales, preferably in an inside sales or tele-sales role.

- Strong communication and interpersonal skills.

- Ability to build rapport quickly over the phone or via email.

- Proficiency with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

- Goal-oriented, self-motivated, and able to work independently.