AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Cyfuture
Compare
All Filters
78 Cyfuture Jobs
Customer Care Executive
Cyfuture
·
2-3 years
₹ 2.5 - 3L/yr
Noida, Greater Noida, Delhi/Ncr
1 vacancy
Customer Care Executive
Cyfuture
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
Responsibilities
- Answer questions about products or services
- Help troubleshoot issues
- Process returns
- Help customers make use of product features
- Record complaints and feedback
- Report common product and service complaints
- Meet Service Level Agreement (SLA) deadlines
Skills
- Problem-solving: Identify problems, brainstorm solutions, and implement the best solution
- Active listening: Be fully engaged when listening to a customer to understand their needs and concerns
- Communication: Communicate clearly and effectively with customers
- Empathy: Understand another person's emotions and perspective
- Patience: Be patient with customers
- Technical knowledge: Have technical knowledge of the products or services being supported
- Writing skills: Be able to write clearly and effectively
For more information connect me @9643558539
Regards
Chanchal Rajput
Employment Type: Full Time, Permanent
Read full job descriptionCyfuture Interview Questions & Tips
Prepare for Cyfuture Customer Care Executive roles with real interview advice
What people at Cyfuture are saying
Rating based on 61 Customer Care Executive
reviews
Anonymous · Customer Success, Service & Operations
in Navi Mumbai
I like Cyfuture in Good hr good teams Tl And manager is good he always support
Dear sir I dislike because In Cyfuture Management is not good because waha lift nahi chalu huva hain and salary bhoth kam hain old logo ko New joiners ko Acchi salary hain and Dekha jaye toh canteen ki bhoth issue hain And Bolu Toh TL and Quality Wale ko bhaer se hyer karre ho jab ki kitne purane log waha kam karre hain because woh l..Read More
- Salary - Bad
Customer Care Executive salary at Cyfuture
What Cyfuture employees are saying about work life
Cyfuture Benefits
View more benefits
Compare Cyfuture with
CtrlS
Sify Technologies
Tata Communications
Reliance Communications
Bharti Airtel
Tech Mahindra
Wipro
HCLTech
Infosys
VDart
Magic Edtech
Value Point Systems
JoulestoWatts Business Solutions
ARMSOFTECH.AIR
ITSource Technologies
Aksentt Tech Services
Saama Technologies
DISYS
MMC Infotech Services
Data-Core Systems
Urgent Hiring CCE(Telegu, Tamil, Punjabi ,Kannada )
0-1 Yrs
₹ 2.25 - 3L/yr
Noida
Urgent Hiring BPO Quality Analyst For international process Salary- 35
4-9 Yrs
₹ 3 - 4.25L/yr
Noida
Quality Analyst - BPO (Navi Mumbai) 25K Inhand Need immediate Joiner
2-6 Yrs
₹ 2 - 3L/yr
Navi Mumbai
