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53 Teleperformance Customer Support Executive Jobs

Customer Support Executive

0-2 years

₹ 1.25 - 4.5L/yr

Gurgaon / Gurugram

1 vacancy

Customer Support Executive

Teleperformance

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Job Title: Customer Care Executive International Sales / Cold Calling / Inside Sales
Location: Gurgaon
Experience: 1 year

Job Description:

We are looking for a dynamic and motivated Customer Care Executive to join our International Sales team in Gurgaon. The ideal candidate will have at least 1 year of experience in cold calling, inside sales, or customer service, and possess strong communication skills to engage with international clients effectively.

Key Responsibilities:

  • Initiate and manage cold calls to prospective international clients.
  • Engage with leads and convert them into potential sales opportunities.
  • Provide detailed product information to customers and address their queries.
  • Follow up with leads and maintain consistent communication to close sales.
  • Track customer interactions, update CRM systems, and maintain accurate records.
  • Work towards achieving monthly and quarterly sales targets.
  • Collaborate with other sales teams to ensure smooth customer onboarding.
  • Handle customer feedback, complaints, and resolve issues professionally.
  • Stay updated with the latest product offerings, company services, and industry trends.
  • Maintain a high level of professionalism in all communications.

Requirements:

  • At least 1 year of experience in cold calling, inside sales, or customer care.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and meet sales targets.
  • Strong problem-solving skills and a customer-centric approach.
  • Ability to thrive in a fast-paced environment.
  • Previous experience working with international clients is a plus.
  • Must be comfortable working in flexible shifts to cater to international time zones.
  • Strong interpersonal skills and ability to handle customer objections.

Preferred Skills:

  • Knowledge of international markets and sales practices.
  • Strong organizational and time-management skills.
  • Ability to work collaboratively with a team.

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Executive roles with real interview advice

Top Teleperformance Customer Support Executive Interview Questions

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
View all 26 questions

What Customer Support Executive at Teleperformance are saying

3.3
 Rating based on 790 Customer Support Executive reviews

Likes

The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you

  • Skill development - Good
Dislikes

Worst company of all and toxic enviroment

  • Job security - Bad
  • +3 more
Read 790 Customer Support Executive reviews

Customer Support Executive salary at Teleperformance

reported by 2.6k employees
₹0.9 L/yr - ₹6 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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