Customer Support Executive

Role & responsibilities

• Providing customer support over the phone or an Email.
• Reaching productivity that meets job standards, while working with speed and accuracy.
• Answer queries about products or the company.
• Meeting and exceeding targets as assigned periodically.
• Responding in a timely and effective manner to all internal communication

Preferred candidate profile

• Bachelors Degree or equivalent
• Minimum 6 months of experience in Customer Service
• Excellent communication and interpersonal skills
• Should be confident & dynamic
• Should be efficient in resolving customer queries and concerns
• Should be a Team Player, Quick learner, creative and achiever
• Should be passionate about work output

Perks and benefits

• Endless growth opportunity
• GMC Group Medical Coverage
• Group Personal Accident Insurance
• Gratuity
• Wellness Programs
• Give back to society through CSR
• Continuous talent enhancement program
• Childcare facility
• Encouraging child education