Upload Button Icon Add office photos

Firstsource Solutions

Compare button icon Compare button icon Compare
filter salaries All Filters (1)

5 Firstsource Solutions Customer Support Executive Jobs

Customer Support Executive

0-2 years

₹ 2 - 3.5L/yr

Bangalore / Bengaluru

50 vacancies

Customer Support Executive

Firstsource Solutions

posted 2d ago

Job Description

Job Title: Customer Support (UK Process)

Job Location: Brigade Tech Garden, Bgd Road Brigade Garden, Brookfield , Bengaluru, Karnataka 560001

Company: First Source

Position: Customer Support for International UK Process


Job Description:
We are looking for dedicated and enthusiastic individuals to join our International UK Process as Customer Support and Technical Support agents. The successful candidates will be responsible for assisting UK-based customers, providing technical support, and ensuring high-quality service. Whether you have prior experience or are a fresher, we encourage you to apply! Immediate joiners are preferred!


Key Responsibilities:

  • Provide exceptional customer service through voice, email, and chat support.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Ensure customer satisfaction by delivering clear, accurate, and helpful information.
  • Maintain and update customer records as required.
  • Collaborate with internal teams to ensure seamless service delivery.

Required Qualifications:

  • 10th Standard, 12th Standard, or Graduate candidates can apply. (B.Tech graduates freshers are excluded)
  • Both experienced candidates and freshers are welcome to apply.
  • Strong communication skills in English.
  • Basic technical knowledge is preferred but not mandatory.
  • Ability to work effectively in a fast-paced environment.

Salary and Benefits:

  • Salary will be based on experience.
  • Performance-based incentives will be provided.
  • A two-way cab service will be provided.
  • UK shifts.
  • 5 Days working, 2 Days off.
  • Immediate joiners preferred.
  • Work from Office

Interview Process:

  1. HR Round: Screening and discussion of job role and responsibilities.
  2. Assessment Test: Evaluation of skills related to customer support and technical troubleshooting.
  3. Operations Round: Final round to assess operational knowledge and practical skills.


How to Apply:
Interested candidates can contact HR, Zulfi, on 9945093145.
Please send your updated resumes to Zulfi.Bmm@firstsource.com.

Shortlisted candidates will hear from us as quickly as possible.

We look forward to receiving your applications and potentially having you join our dynamic team!




Employment Type: Full Time, Permanent

Read full job description

Firstsource Solutions Interview Questions & Tips

Prepare for Firstsource Solutions Customer Support Executive roles with real interview advice

What Customer Support Executive at Firstsource Solutions are saying

3.5
 Rating based on 57 Customer Support Executive reviews

Likes

Nothing to like about when supervisor is like this.

  • Salary - Good
  • +1 more
Dislikes

The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.

  • Job security - Bad
  • +3 more
Read 57 Customer Support Executive reviews

Customer Support Executive salary at Firstsource Solutions

reported by 214 employees
Lock Unlock
₹1.1 L/yr - ₹4.8 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.6k employees
61%
53%
64%
54%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

Compare Firstsource Solutions with

Infosys

3.6
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Accenture

3.8
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

LTIMindtree

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

Similar Jobs for you

Customer Support Executive at Firstsource

Bangalore / Bengaluru

0-2 Yrs

₹ 2-4 LPA

Customer Support Executive at Teleperformance (TP)

Mumbai

0-5 Yrs

₹ 2.5-4 LPA

Customer Support Representative at Rhysley

Faridabad

2-5 Yrs

₹ 2-3 LPA

Customer Support Executive at Teleperformance (TP)

Jaipur

0-5 Yrs

₹ 3-3.75 LPA

Customer Support at Foundever

Chennai

0-4 Yrs

₹ 2.75-3.5 LPA

Customer Support at AMERICAN EXPRESS

Gurgaon / Gurugram

1-6 Yrs

₹ 4-8 LPA

Customer Service Executive at Tech Mahindra

Pune

1-6 Yrs

₹ 2.5-5.5 LPA

Customer Support Executive at Wipro

Pune

1-2 Yrs

₹ 0.5-3 LPA

Customer Support Executive at Pacific Bpo

Noida

1-5 Yrs

₹ 1.75-6 LPA

Customer Support Executive at Teleperformance (TP)

Gurgaon / Gurugram

0-3 Yrs

₹ 1-3.5 LPA

Firstsource Solutions Chennai Office Locations

View all
Chennai Office
First Source Engineering Inc - INDIA - First E Source, Door No. 3/23, Plot No.62, 1st Floor, 1st Street,, Arcot Rd, Karambakkam, Rajeswari Nagar, Porur Chennai
Tamil Nadu 600116
Chennai Office
Firstsource Bpo, 81B, Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate Chennai
Tamil Nadu 600058

Customer Support Executive

0-2 Yrs

₹ 2 - 3.5L/yr

Bangalore / Bengaluru

2d ago·via naukri.com

Customer Support Executive - Non-Voice Process

0-5 Yrs

₹ 2 - 3.5L/yr

Hyderabad / Secunderabad

8d ago·via naukri.com

Customer Support Executive - Non-Voice Process

0-4 Yrs

₹ 2 - 3.5L/yr

Hyderabad / Secunderabad

8d ago·via naukri.com

Customer Support Executive

0-2 Yrs

₹ 2 - 4L/yr

Bangalore / Bengaluru

8d ago·via naukri.com

Customer Support Executive - Backend/Chat- Support

0-3 Yrs

₹ 2 - 3L/yr

Mumbai

10d ago·via naukri.com

Recently Viewed

PHOTOS

InsuranceDekho

3 office photos

LIST OF COMPANIES

Credit Bajaar

Overview

INTERVIEWS

Hero MotoCorp

No Interviews

JOBS

Firstsource Solutions

No Jobs

INTERVIEWS

BigBasket

No Interviews

INTERVIEWS

Hero MotoCorp

No Interviews

JOBS

Firstsource Solutions

No Jobs

INTERVIEWS

BigBasket

No Interviews

INTERVIEWS

Hero MotoCorp

No Interviews

LIST OF COMPANIES

Hero MotoCorp

Locations

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent