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1 iMocha Customer Success Account Manager Job

Account Manager - Customer Success Partner

10-12 years

Pune

Account Manager - Customer Success Partner

iMocha

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

SMB Sales with existing customers

Location: Must be based in Pune or willing to relocate.
Department: Customer Success

Key Responsibilities:

- Own the existing relationships within the assigned territory
- Expand into existing account (new teams, new locations, new use cases) to achieve expansion and revenue growth goals.
- Maintain strong business relationships with clients.
- Work with internal teams to develop effective marketing and nurturing plans.
- Maintain accurate client records, keeping track of any contract updates and renewals.
- Ensure customer satisfaction
- Develop a thorough understanding of our products and service offerings to better serve the clients.
- Accurately forecast monthly quarterly and annual opportunities and maintain CRM hygiene.
-. Build highly motivated team. Prior experience of building team will be an added advantage.
- Leverage partners to meet assigned revenue goals.

What you bring to the table -

- 6-8 years of demonstrated successful Software Sales Experience (SaaS / Cloud) and sold to IT services company/ Product companies/ Mid-Enterprises/ high growth start-ups.
- Computer Engineer with MBA
- HR Tech sales experience is a plus
- Solution or consultative sales experience
- Data management experience using HubSpot or similar CRM
- Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of the customer / prospect organization.


Employment Type: Full Time, Permanent

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What Customer Success Account Manager at iMocha are saying

4.0
 Rating based on 1 Customer Success Account Manager review

Likes

Imocha is a place where founders are very grounded

  • Salary - Good
  • +4 more
Dislikes

Few managers feel they are way better and understand everything but barely speak to their teams

Read 1 Customer Success Account Manager review

Customer Success Account Manager salary at iMocha

reported by 1 employee with 6 years exp.
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₹12.8 L/yr - ₹16.3 L/yr
12% less than the average Customer Success Account Manager Salary in India
View more details

What iMocha employees are saying about work life

based on 49 employees
97%
88%
74%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

iMocha Benefits

Health Insurance
Soft Skill Training
Job Training
Team Outings
Cafeteria
Education Assistance +6 more
View more benefits

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iMocha Pune Office Location

View all
Pune Office
Headquarter
2nd floor, Kohinoor House Break Hotel Lane, next to Kothari Wheels, Vasant Baug, Vasant Baug Society, Bibwewadi, Pune, Maharashtra, India Pune
411037

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