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203 Customer Service Jobs in Mumbai Suburban

Senior Customer Support Executive

0-1 years

₹ 1 - 2.25L/yr

Mumbai, Mumbai Suburban, Mumbai

20 vacancies

Senior Customer Support Executive

Teleperformance

posted 2d ago

Job Description

  • Responsibilities
  • We are Hiring for International voice Process only for location Malad West Mumbai Region only
  • Manage international voice processes
  • Lead customer service team
  • Investigate fraud incidents
  • Oversee blended processes
  • Lead customer service team in handling international calls Manage fraud investigations with US/UK processes
  • Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls
  • Lead customer service team, ensuring exceptional handling of international calls.
  • Interested candidates request to share there resume on mail sohail.sayyed@teleperformancedibs.com& whatsapp 8291520349 / 7977019954

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

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What people at Teleperformance are saying

3.3
 Rating based on 68 Senior Customer Support Executive reviews

Likes

Some people you meet their, may become part of your life, nothing is likable for for the process management.

Dislikes

Terrible Management No transperency between agents and managers Management are full of liers Policies changes as per manager's/management's convience Even someone can get out of POSH or by threating any other employee.

  • Salary - Poor
  • +5 more
Read 68 Senior Customer Support Executive reviews

Senior Customer Support Executive salary at Teleperformance

reported by 347 employees
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₹1.1 L/yr - ₹5.2 L/yr
10% less than the average Senior Customer Support Executive Salary in India
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