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1 DP World Customer Service Executive Job

Executive - Customer Service - Rail & Inland Terminals

5-13 years

Surat

1 vacancy

Executive - Customer Service - Rail & Inland Terminals

DP World

posted 15d ago

Job Description

Key responsibilities
  • Updation of Forwarder s DAR & sends that to respective forwarder & customers.
  • Updation DAR & send to respective shipping line offices.
  • Once stuffed container comes to ICD with original Papers, handover to concerned person.
  • Weighment slip / Buffer shifting / Examination shifting / labor arrangement coordination with SIC.
  • Shipping line seal & safety seal management with CHA.
  • In case shipping line seal is missed, coordination with line for the arrangement of new seal for CHA.
  • Container selection coordination with our field staff.
  • Liaison with client/ Forwarders regarding their dispatch plan for next day.
  • Empty repo plan share & coordination with TPT desk.
  • Factory stuffing & DE stuffing plan share with TPT desk.
  • Container placement job order arrangement from line surveyor & handover to TPT desk.
  • Export load plan preparation after discussion with seals team.
  • Sharing of Export load plan with Ops team for Mundra/Pipavav by train.
  • Import Shipment Updation in Capella
  • Activity Detail of Shipment which was dispatch by Road/Rail to Prashant Sir for Billing Purpose.
  • MIS Report.
  • To follow safety and security norms of the company strictly and its implementation on the ground.
Qualification & Competencies
  • Good Communication skills in English language, both oral and written.
  • Qualified Degree with 05 years experience
  • Excellent command in Customer Services.

Employment Type: Full Time, Permanent

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What Customer Service Executive at DP World are saying

3.0
 Rating based on 1 Customer Service Executive review

Likes

Good atmosphere and company policies

  • Salary - Good
  • +5 more
Dislikes

Nothing to say for now

Read 1 Customer Service Executive review

Customer Service Executive salary at DP World

reported by 8 employees with 1-6 years exp.
₹3 L/yr - ₹5.5 L/yr
74% more than the average Customer Service Executive Salary in India
View more details

What DP World employees are saying about work life

based on 745 employees
57%
37%
47%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

DP World Benefits

Health Insurance
Job Training
Free Transport
Soft Skill Training
Free Food
Gymnasium +6 more
View more benefits

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Executive - Customer Service - Rail & Inland Terminals

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Surat

15d ago·via naukri.com
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