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2 ET Money Customer experience Specialist Jobs
Customer Experience Specialist
ET Money
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Customer Service is one of the key functions at ET Money. Its one function where we directly interact with users, get insights and play a pivotal role in long-lasting relationships. Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users.
Role Responsibilities :
- You will have the responsibility of taking complete ownership in sorting out the queries of the prospective /existing investors so that he/she can invest /continue to be on our platform with no doubts/queries left in his/her mind.
- You will play a key role in shaping the perception of customers about ET Money and help them invest in our platform.
Skill Set Required:
- You must have effective written and oral communication skills.
- You must have strong knowledge of MF products.
- You need to have good coordination skills and the ability to work with different teams.
- You must have 2+ years of experience in MF industry.
- You must be NISM certified.
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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People are getting interviews at ET Money through
People are getting interviews through
(based on 1 ET Money interview)
Campus Placement
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
What Customer experience Specialist at ET Money are saying
Rating based on 1 Customer experience Specialist
review
Anonymous · Non Voice
in Gurgaon/Gurugram, Haryana
Likes
Great place to work, Zero toxicity in environment, Friendly colleagues
Dislikes
Promotions and Appraisals are not high recently
Read 1 reviewCustomer experience Specialist salary at ET Money
reported by
3
employees
with 3-4
years exp.
₹3.8
L/yr - ₹5.3
L/yr
11%
less
than the average Customer experience Specialist Salary in India
View more details
What ET Money employees are saying about work life
based on 28 employees
Strict timing
Monday to Friday
No travel
Day Shift
ET Money Benefits
View more benefits
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