Ienergizer Gurugram hiring Customer Care Expert For Inbound - 100 post

Greetings !!

Great Chance for all the job Seekers to be a part of a Ienergizer , a leading company in BPO sector dedicated to providing exceptional service and innovative solutions to our clients.

We are looking for a motivated and customer - focused individual to join our team as a customer Service Executive.

Key Responsibilities :-

• Handle Customers via Email, Chat and Voice Calls, Blended Process
• Address customer queries and complaints promptly and professionally.
• Provide accurate information about products and services.
• Maintain a positive, empathetic and professional attitude towards customer.
• Follow up with customers to ensure their issues and resolve in the given TAT.
• Identify and escalate priority issues to the appropriate channels.
• Participate in training sessions to improve knowledge and service skills.

Requirements :-

• Strong Problem solving abilities and attention to detail.
• Graduate
• 24*7/ 6 days working Voice campaign.
• No Transport

Languages required :- English , Hindi

Salary upto - 25K - 30K CTC

Walkin Interviews:- 20-January-25 to 29-January-25

Ienergizer Gurugram, Plot 217, Udyog Vihar Phase 1, Sector 19, AIHP Gurugram, Near MDH Building

Contact HR:-

Mayur :- 8826214837

Regards,

Talent Acquisition Team

Ienergizer