Customer Care Executive

Greeting from 1Point1...!

1Point1 Offers Great Opportunity to make a career.

Type of Requirement:- Blended(Customer Service)
Designation:- Helpdesk Executive
Required Qualification:-
* Graduation in any stream.


Required Work Experience:
*Any Graduate Candidate with min 1year to 3 years of work exp. in Customer Service are eligible for this opening
*Basic Technical knowledge is an added advantage.

• Issue invoices to customers/vendors
• Issue monthly vendor/customer statements
• Update vendor/customer files with issued invoices
• Process credit memos
• Update the vendor/customer master file with contact information
• Track exceptions between the shipping log and invoice register
• Submit invoices by to accounts manager

Requirements:

• Knowledge in E-commerce transactions/vendor billing
• 2+ years of general accounting experience. Must be detail oriented.

Must have:- Excellent Spoken & Written English.

Skill set Required :-

*Strong customer service skills.
*Good communication skills (Written & spoken).
*Knowledge of resolving queries by Remote support.
*Good listening & probing skills.
*Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pm
For male- (24*7 Rotational)

• Salary upto -25K CTC

Interested Candidates call or Whatsapp your CV to SHILPI HR - 7827292832