Program Manager

Required skill sets and experience:
• Analytics skills - should be proficient in Excel / Google Sheets.
• 2-4 years of work experience as a program manager, generalist profile.
• Should have good business acumen.
• Should be able to understand data and make decisions accordingly.
• Up for center/field visits and get insights.
• Problem solving.

What will he/she manage?
• Identify improvement areas and plan for course correction.
• Identify and execute new channels of growth: For ex - improve ToF, VM campaigns, CRM
campaigns, and offline campaigns.
• Keep track of hiring and churn across verticals.
• Plan new pilots/initiatives, testing, and scaling.
• Daily / weekly/monthly delivery.
• Center visits to get insights on funnel or customer experience.
• Initiative to build a better product.