Associate

Associate, Onboarding
Gurugram, Haryana
45 hours per week
Onsite

The Onboarding Associate will conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that the organization is in compliance with regulatory standards.

Our team is dedicated to creating long-term relationships with our clients and business partners, and we strive to provide a personalized and practical approach to our services. We take pride in our industry-leading services and are committed to helping our clients stay compliant with national and international legislation. Does this sound like a team you want to be a part of?

Additionally, we provide training, mentorship, and opportunities for growth. If you re ready to take on a challenge and make an impact, CSC is the place for you.

What you ll do for us

• Form part of the vital team of the Client On-boarding of new clients with focus on the CDD required & the integrity of the data stored on our systems to ensure that compliance with regulations is effective and appropriately maintained.
• To perform the client onboarding process diligently as per the SOP, regulations governing the Trust Offices and companys internal policies & procedures.
• Assist the Associates in their understanding of and ability to undertake this work, developing them to better service our clients.

This role requires:

• Client outreach: Proactively handling various client queries in a timely and professional manner
• coordination with the onshore colleagues
• adherence of the client onboarding/compliance policies & procedures.
• Coaching, teaching, guiding team member
• Conduct CDD & KYC documentation on prospective clients. Following internal policies & procedures for onboarding clients in different jurisdictions/globally.
• Sound understanding of the potential risks and performing risk classification for every client file. Record missing requirements as action points within internal systems, following standard input protocol
• Carry out reviews on the assigned portfolio of companies, trusts, foundations and partnerships and to escalate issues/observations identified
• Liaise with local business teams (onshore) informing them of missing requirements to facilitate collection, circulation among relevant teams, and storage within appropriate systems/applications.
• Monitoring of reporting to ensure adequate progress being made to close action points, escalating to local teams according to specific escalation cycle.
• Assist with the collection of know your client ( KYC ) information, including obtaining satisfactory due diligence on UBOs, directors, shareholders and partners in cooperation with the local teams.
• Review work carried out by the associates in the team, ensuring accuracy, efficiency and legally compliant deliverables.
• Perform client administration duties such identifying gaps in KYC data required, completing reviews of existing KYC data on the systems.
• Perform ad hoc client administration duties like prepare & review of tasks that an Associate is expected to perform.
• Implementation of Data storage in Viewpoint and KYCP softwares.

What technical skills, experience, and qualifications do you need?

Required Qualifications:

• Good customer engagement skills are required;
• Good documentation and process experience is required;
• Good written and verbal communication skills is mandatory;
• High level of attention to detail;
• Ability to perform under pressure while balancing competing priorities from multiple stakeholders;
• Interpersonal skills and the ability to work with people at all levels;
• Discretion when handling confidential information;

Preferred Qualifications:

• Minimum of 1.5+ years of compliance experience in industry and/or professional practice
• Preferable the person should be company secretary
• Demonstrable knowledge of various types of corporate, trust and partnership / fund structures and understanding the differences between each.