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131 CrowdStrike Jobs
Legal Operations Specialist
CrowdStrike
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Legal Operations Specialist joins CrowdStrike s award winning Legal Operations Team, focused on supporting the global legal organization through an innovative combination of people, process and technology solutions. This role reports to the Sr. Manager of Legal Operations with primary responsibility over eBilling, vendor management and internal knowledge management efforts.
What You ll Do:
eBilling and Spend Management :
- Manage invoice processing including first-level invoice review to ensure compliance with Outside Counsel Billing Guidelines.
- Monitor and analyze invoice rejections, submission accuracy, and timeliness,
- Answer law firm and vendor queries regarding invoices and payments
- Collaborate with in-house counsel to track and resolve invoice disputes in a timely manner
- Monitor and reconcile invoices between e-billing and AP systems to ensure timely processing
- Identify and execute opportunities for savings and efficiencies.
- Manage the day-to-day operation of the eBilling system including access for internal and external users, create and provide training modules
Matter Management :
- Assist with data analysis and develop reports and visual summaries
- Ensure matter engagement letter compliance
- Create and close matters
- Act as primary contact for all matter management issues with law firms and vendors
Vendor Management:
- Serve as primary Point-of-Contact for all law firm and vendor queries regarding invoices and payments
- Manage on-boarding all new vendors from a financial perspective (setting up as Vendor with AP; setting up for payment via ACH, add to department resources, etc)
- Develop a playbook of fee arrangements, hourly rates, etc to serve as a resource when auditing portfolio of outside counsel/vendors
- Oversee timekeeper management, including new timekeeper requests and approvals reviews
- Assist with monthly accrual and forecast process to ensure that the department s spend aligns with the budget
General:
- Assist with ad-hoc projects and general administrative support across all Legal teams
- Assist with building and maintaining spend dashboard
What Youll Need:
- 5+ years of experience in legal operations, e-billing, or a related role.
- Must have experience with eBilling system (eg, SimpleLegal, Legal Tracker, TeamConnect) matter management, databases, data mining and analytical software tools
- Must have advanced Excel skills (ie, Formulas, Pivot Charts, Pivot Tables, Formatting, etc)
- Possess deep understanding of AP and Finance principles and ensuring compliance with legal billing guidelines
- Understanding of common alternative fee arrangements (eg, fixed fees, fee caps, volume discounts)
- Intellectually curious with ability to process a great deal of information in a fast-paced environment; willing to take initiative
- Demonstrate integrity to manage sensitive and confidential information
- Ability to present complex information in an accurate and persuasive manner to all levels of management
- Must have strong client service orientation and demonstrated high level of customer focus, independence and initiative
- Must be very organized and have a high level of attention to detail
- Able to work independently and as a team player who can easily handle shifting priorities, multi-tasking in a deadline-oriented environment
- Excellent interpersonal and communication skills
- Must have excellent written and verbal communications skills
- Must have excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
- Experience with reporting tools a plus (eg Tableau, Business Objects, Cognos)
Bonus Points:
- Bachelor s Degree
- Experience with Business Insights tools (ie, Tableau)
- Experience in the Legal Field
Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified across the globe
Employment Type: Full Time, Permanent
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What people at CrowdStrike are saying
What CrowdStrike employees are saying about work life
based on 74 employees
Flexible timing
Monday to Friday
No travel
Day Shift
CrowdStrike Benefits
Submitted by Company
Competitive employee stock purchase plan Health & wellness programs Comprehensive health benefits Professional development Parental & fertility assistance
Submitted by Employees
View more benefits 
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