Lead Analyst - OCM Program Manager

OCM Program Manager

Role Summary

Functional Responsibility

Program Management Support and Reporting

• Engage with stakeholders at all levels, leadership and driving timeline achievability.
• Updates OCM project plans, as needed and preparation of project plans for subsequent phases.
• Perform routine program validation to ensure the projects are on track and measure/monitor/manage project health.
• Supports the Program OCM Lead in implementation of all OCM program level activities and deliverables.
• Creates the OCM charters and preparation of RACI framework.
• Owns the OCM Project Plan , updates the weekly Governance Slide and managing and controlling scope, governance.
• Suggest improvements to teams on how their project plans can be further enhanced/streamlined to ensure successful execution.
• Facilitate recurring OCM team meetings, ensuring decisions critical to the project are prioritize for lead review.
• Supports coordination with the SMEs and content reviewers, supporting the other OCM leads if deadlines are not being met.
• Support on Hypercare, UAT phases and facilitate change management.
• Create/update Smartsheet/PowerBI/Tableau based dashboards to facilitate visual program monitoring and reporting.
• Collaborate independently with team leads on program execution and collation of topics and materials to be presented for S&P leadership visibility and approval.
• Monitor execution risks across various teams and projects, collaborate with owners to ensure mitigation, and provide routine reports.
• Remain agile to lead ad-hoc responsibility areas.
• Oversee preparation of content and PPT slides for reporting program updates to S&P leadership and board of directors.
• Support team members in executing project management responsibilities.

Essential Qualification

• Graduation
• Project Management certification will be added advantage

Experience

• 5+ years practical experience in supporting end-to-end project management and governance work for big-ticket/company-wide projects, including strategic initiatives
• Hands-on experience in collaborating independently across functions/teams to execute project objectives within the committed timeline
• Experienced in identifying and executing process improvement opportunities that facilitate efficient/effective execution of projects
• Independent creation of PPT slides and visual dashboards for project reporting

Skills

• Strong oral and written communication
• Adept at developing partnerships
• High proactivity, agility, accountability, and independence
• Strong advanced excel skills; Knowledge of automation tools (Python/R) would be an added advantage
• Strong client focus to adapt to changing customer needs
• Good presentation and PPT skills
• Visualization tools (Smartsheet/Power BI/Tableau)