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Duty Manager (Technical & Soft Services)
Crest Property Solutions
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Duty Manager (Technical Soft Services)
Team: Management
Experience:
Total Experience of 4+ years in residential/Commercial complexes with electrical experience hospitality background.
Educational Qualification:
Diploma/ degree in electrical engineering
Key Competencies:
Good relationship with the client, communication skills, team player good in developing personality.
Job Summary:
A Duty Manager develops manages the client residents at all times is one point of contact.
Key Responsibilities:
Key Accountabilities
- Manage entire site operations includes technical, soft services, security, helpdesk, Fit out, Parking, Horticulture, etc.
- Maintenance of technical equipment handover takeover of the technical system from the project with proper snagging de-snagging.
Operational Accountabilities
- To organize collection of data (Fuel, Powerwater etc.) and ensure reporting on a monthly basis or as per client schedule prepare MIS report and submit to client.
- To supervise shifts, Technicians work on allocated area floors and to be ensuring that work is carried out to the standard as required by the client as per scope of work.
- Deploy team resources in most effective safe manner to achieve the agreed service levels and objectives
- Any minor and major problems discuss with team and escalate to client Regional Office
- Take active part while trouble shooting in case of breakdowns
- Issuing work permits and ensuring the staffs/ vendor adheres to the health and
- safety guidelines at site.
- To work out new cost saving measures energy saving initiatives in technical
- maintenance operations
- Vendor finalization based on equipment technical specifications
- Capable to upgrade machines, equipment, utilities and processes with respect to capacity, efficiency and layout.
- Manage various contracts and vendors (including Comparison, invoicing, negotiation, terms and conditions, SLA, LOI, AMC and PO)
- Ensuring that facilities meet compliance standards and government regulations, and keeping the statuary documents updated such as Form B, B form.
- Keeping the site ready for the government audits/Inspections such as electrical inspection, Lift inspections, etc.
- Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
- Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
- Identify resource and equipment requirements, efficient capacity planning and manage soft service, security MEP services as well.
- Must provide technical training to teams when required and serve as a technical mentor to team members
- Ensure standard operating procedures and project guidelines are in place
- Task allocation and performance evaluation of team members
- Meet with client teams and gather requirements, conduct regular team meetings and track project progress
- Interview candidates and hire resources
- Estimate budgets maintain the budget vs expenses sheet.
- Prepare snag lists and get it rectified on priority in coordination with project team
- Minimize breakdowns with help of preventive checking and timely servicing of equipments
- Implement best practices and SOP for operating of equipments
- Provide feedback on customer queries and update customers promptly
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
- Preparing reports, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
- Managing parking management along with security.
- Upkeep of the premises.
- Ensuing all relevant checklists are being implemented.
- Ensuring project is followed safety during the extension of project.
- Coordination with the shop owners for CAM PT payment to keep the track of the same.
- Briefing debriefing of the site staffs.
- Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
- Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
- Ensuring the club house such as Gym, Yoga room, table tennis, terrace, swimming pool areas cleanliness is maintained.
- Ensure the pantry replenishment done as when required.
- Maintaining and processing attendance of site staff.
- Ensuring fitout is being executed as per the fitout guidelines
- Planning and execution of 52 maintenance calendar
- Dealing with occupants queries in verbal/ written form MIS and Reporting
- MIS generation and Reporting on daily, weekly fort night and monthly basis
- Reconcile HK inventory, MEP consumable, STP consumables etc.
- Prepare monthly management report for management review Brand and Relationships
- Establish relations with developer, project team residents ability to perform
- required role responsibility.
Employment Type: Full Time, Permanent
Read full job description What people at Crest Property Solutions are saying
Duty Manager salary at Crest Property Solutions
reported by
1
employee
with 18
years exp.
₹47.9
L/yr - ₹52.9
L/yr
997%
more
than the average Duty Manager Salary in India
View more details
What Crest Property Solutions employees are saying about work life
based on 23 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Crest Property Solutions Benefits
View more benefits
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