Area Collection Manager

Roles & Responsibilities
Candidates should have 5-8 years of experience in Collections with good
communication skills and digital orientation.
Candidates should have a team management role for 2+ years.
Experience of handling unsecured products (SME BL and PL) will be an added
advantage.

Expectations and Responsibilities:

Managing the assigned portfolio by driving the collections team.
Ensure implementation of Collections Strategies.
Recruiting and Training In house as well as out bound teams.
Identification and empanelment of Collection agencies to ensure proper
collections coverage.
Ensure field collection visits to customers for achieving resolution of
allocated accounts.
Responsible for achieving monthly targets and bucket wise resolution
targets for the assigned region.
Managing NPA and Cost of Collections for the Region.
Ensure maximum recoveries by collaborating with other teams including
Legal/Central collections.
Achieve target collections of Charges and Late payment penalties.
To regularly present the performance of the assigned Region to Senior
Management.
Ensure Collection Process and Legal guidelines are adhered to and
Collections Code of Conduct is followed.