Co-ordinate with Wholesale business team and internal stakeholders to ensure the smooth workflow between wholesale business, operations, finance, legal and other support verticals. Ensure the compliance with all sanction terms, KYCs assortment, assisting clients on documentation, aligning the pre-disbursement checklists/conditions & taking necessary approvals on deviation & deferral requests. Manage the clients (Financial Institutions & Enterprises) conversations effectively as required. Ensure the clients are being serviced well and address their issues if any, to resolve. Manage and follow up for obtaining transactional documents, charge creation/charge satisfaction, NOC/NDC issuances, statement of accounts, balance confirmation and other key deliverables between clients & internal stakeholders. Responsible for collection of End use certificates, security & collateral items, periodical book debts, issuance of Pari-passu letters, etc., and ensuring the adequacy of security cover as per sanctioned terms. Prepare and maintain the wholesale business vertical s MIS in terms of transactions, post disbursement activities & security items. Custody services of keeping all documents, certificates & other deliverables for Audit requirements and should maintain the confidentiality of data & records. Aware about Companies Acts, RBI regulatory guidelines, especially in KYC & AML policies and other directive measures. Performance Indicators: Ensure the clients & clients facing stakeholders are provided the best possible support. Strict adherence, accurate and timely deliverables to various internal and external groups. Drive a process improvement initiative on a continuous basis. Team & stakeholders management