119 Content Management Jobs in Gurgaon / Gurugram

Supply Chain Management SQL Auditing Clinical Data Management Content Management Financial Services

based on 1.3k Reviews

5-10 years

₹ 3.6 - 7L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad, Gurgaon / Gurugram, Ahmedabad

1 vacancy

Assistant Manager

Security and Intelligence Services (India)

posted 4d ago

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Key skills for the job

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Job Description

About the Role:

Grade Level (for internal use):

The Team: SP Global Market Intelligence Content Customer Success (CCST) and Data Quality Team is part of Data Management group. The team is involved in responding to data client queries and acts as an external data quality team with primary focus on improving data quality for all data sets.

The Impact: You will be responsible for managing a team that handles client questions and/or data quality for Estimates. You will be working closely with product management, client support, data management and data operations to provide superior customer experience and improve overall data quality.

What s in it for you:

This is a first line people manager role. This position provides an opportunity to work with client support to directly influence the client experience. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and team-specific benchmarks. If you are someone, who admires a challenging environment assignments and are determined to deliver the business goals then this role is for you.

Responsibilities:

Lead a team of 12 to 15 associates.
Ensure team members are compliant when responding to client questions and/or working on data quality sampling.
Work on workflow analysis, management, monitoring, and resource allocation as daily operational activity.
Plan resource requirements and develop back-up and succession plans.
Creating an environment of consistent improvement, motivating the team to perform at a higher efficiency and foster a culture and initiatives that focus on team building and unity.
Manages the performance review process, talent development and talent management processes of the team.
Present and execute ideas for improving overall departmental processes, procedures, and tools.
Continuously implement and innovate techniques to maximize productivity.
Ensure clear and seamless communication across levels and teams.
Manage workflow of client questions and/or data quality sampling independently.
Proactively looking for areas to improve overall client experience.
Motivate team to proactively look for procedure/ audit suggestions.
Assist in on-going projects, and in any UAT being conducted by adhering to timeliness, accuracy, and excellence.
Be the advocate of the voice of customer and report key insights/trends.
Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.

What we are looking for:

Overall 6+ years of experience in financial services/investment management out of which 2+ years of people management experience.
Good problem resolution skills through effective collaboration with various stakeholders.
Strong teambuilding and people development skills with excellent interpersonal, oral, and written communication.
Ability to give and accept feedback constructively and provide coaching to the team.
People management skills, ability to build and motivate a team.
Maintains high ethical standards both personally and professionally, to maintain transparency in the team.
Readiness to take on challenges and to challenge the status quo.
Proven ability to work with minimal direction, maintain focus while working with routine tasks.
Experienced in Client Management/Stakeholder Management.
Self-motivated individual with proven ability to multi-task and balance various aspects of work while delivering highest quality results.
Ability to manage performance under stringent timelines and result oriented.
Ability to adapt to change and drive change within the team.
Good knowledge of Data/Content Management operations and knowledge of Capital Markets would be an advantage.

Basic Qualifications:

Education - Graduate/postgraduate in finance/MBA.
Advance proficiency of MS Excel.
Knowledge of SQL and Power BI will be an added advantage.
Basic knowledge of Lean concepts is desirable.

Employment Type: Full Time, Permanent

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What people at Security and Intelligence Services (India) are saying

4.2

Rating based on 27 Assistant Manager reviews

Anonymous · Sales & Business Development in Patna

Likes

Nothing only Salary on time

Salary - Good

+1 more

Dislikes

No work culture

Skill development - Bad

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Read 27 Assistant Manager reviews

Assistant Manager salary at Security and Intelligence Services (India)

reported by 122 employees with 2-14 years exp.

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₹2.9 L/yr - ₹8 L/yr

37% less than the average Assistant Manager Salary in India

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