Collections Role (3-5 yrs)

We're Hiring for MT(Management Trainee) - B2B/B2C Collections/OTC

Key Responsibilities:

- Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team

- Ensure client and corporate service, quality, and contribution goals, other metric and associate satisfaction goals within the site are met.

- Coach and mentor team supervisors.

- Regularly conduct supervisory team meetings. Supervise multiple teams for clients.

- Set goals for the team and communicate goals on a regular basis

- Coach & mentor people - Motivating team with excellent touch

- Leading calls with clients and other business functions

- Preparation of dashboards and ability to understand current Business processes and suggest improvements

- Manage Day to Day Operations & service delivery for a Team of 100+ employees, who will be in charge for Client Order to Cash process and assess them in accordance Policies & Compliance guidelines and take an action to apply the appropriate policy with high quality, speed, empathy and accuracy.

- Relevant work experience in balance sheet account reconciliation, Intercompany process, fixed assets and/or month end closing activities.

- Relevant experience in coordinating teams.

- Previous exposure to transformation and productivity initiatives.

Minimum qualifications

B. Com preferred

Deep Domain knowledge on OTC processes (Billing, Cash & Collections)

US/UK work shift experience mandatory

Excellent Analytical & Communication skills.

Locations- Bangalore,Gurgaon/Gurugram,Noida

CTC Upto- 5-6.5 LPA

Interested Candidates can share CV's