Key Accounts Manager

Roles and Responsibilities

• Manage key accounts to achieve sales targets, expand product offerings, and enhance customer relationships.
  
• Develop and execute strategic plans for new business development, including lead generation and conversion.
  
• Collaborate with cross-functional teams to drive marketing initiatives, improve brand visibility, and increase revenue growth.
  
• Analyze market trends, competitor activity, and customer needs to identify opportunities for upselling/cross-selling IT products & services.
  
• Provide exceptional after-sales support by resolving issues promptly and ensuring high levels of customer satisfaction.
  

Desired Candidate Profile

• 3-5 years of experience in B2B sales or related field (account management).
  
• Bachelor's degree in Any Specialization (B.A or equivalent).
  
• Proven track record of achieving sales targets through effective account planning, relationship building, and negotiation skills.
  
• Strong understanding of IT hardware sales principles; knowledge of SME sales an added advantage.