Manager - Key Accounts - IT (5-8 yrs)

Responsibilities :

- Serve as the lead point of contact for all customer account management matters

- Build and maintain strong, long-lasting client relationships

- Negotiate contracts and close agreements to maximize profits

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

- Develop new business with existing clients and/or identify areas of improvement

- Forecast and track key account metrics

- Prepare reports on account status

- Assist with challenging client requests or issue escalations as needed

- Assisting and handling technical clients

Qualifications :

- Bachelor's degree or equivalent experience

- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

- Strong written, verbal and collaboration skill

- Experience in Advance Excel

- Experience in SQL, Tableau, Power BI is added advantage

Immediate joiner will be given preference. Interested candidate may reach out directly on +91 99531 38435