Email Support Executive

Role & responsibilities

• Excellent written communication abilities are essential for effectively resolving client issues and queries. (Mandatory skill)
• Strong customer service skills to ensure a positive interaction and experience
• Problem-solving abilities are required to diagnose issues and offer effective solutions swiftly. (Mandatory skill)
• High attention to detail to accurately address customer inquiries and ensure precise data management.
• Empathy is important for understanding client perspectives and providing compassionate support.
• Efficient time management skills are necessary to handle multiple tasks and meet client timeframes.
• Ability to multitask in a fast-paced environment, balancing client inquiries with seamless coordination.
• Must have experience more than 6 months in Email Support

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