Consultant, Global Analytics

Job Title:

Consultant, Global Analytics

Job Description

We re Concentrix. A new breed of tech company Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Concentrix is looking for an experienced AI Quality Engineer to help test our AI solutions. The potential candidate must have proven expertise using deep learning, ML, NLP and chatbots to help the internal teams promote diverse business outcomes and drive innovation.

Duties and Responsibilities:

• Develop and implement comprehensive testing strategies for AI models and systems.
• Design and execute test cases to evaluate the accuracy, performance, and reliability of AI models.
• Automate testing processes to streamline quality assurance workflows and improve efficiency.
• Collaborate with data scientists, AI researchers, and software engineers to understand model functionality and identify testing requirements.
• Monitor and analyze test results, identify defects and issues, and work with the development team to resolve them.
• Conduct performance testing to ensure AI models operate efficiently under various conditions and workloads.
• Stay updated with the latest advancements in AI and testing methodologies to continuously improve testing practices.
• Provide detailed documentation of testing processes, methodologies, and results.
• Ensure compliance with industry standards and best practices for AI quality assurance.

Qualifications Required:

• 6-10 years proven experience as a Quality Engineer.
• Hands on experience testing AI based applications
• Proficiency in programming languages such as Python, PyTest, Jmeter tools, Selenium
• Knowledge with applications hosted in public cloud like AWS/ Azure etc.
• Excellent analytical and business and technical problem-solving skills.
• Attention to detail and ability to work with large datasets.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Continuous learning mindset and willingness to adapt to new technologies and techniques.
• Excellent problem-solving skills.

Location:

IND BANGALORE-MANYA Work-at-Home

Language Requirements:

Time Type:

Full time

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