Team Lead

Location: Bangalore, India

This is a hybrid position primarily based in Bangalore. We re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working . We give you a world of potential!

Note: Shift timings will be 6:00pm to 3:00am (IST).

We give you a world of potential.

Support is awesome in the way trust makes it work! When you join this dynamic team as a Team Lead, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.

A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on.

If you re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!

A role you will love.

The Team Lead position in Corporate Trust Services Operations will focus on developing and maintaining strong customer relationships for BSA/AML/KYC outreach and Due Diligence Review for all Corporate Trust accounts. Ensures the accurate establishment, administration and operation of the accounts. The Team Lead is responsible for the day-to-day delivery of high-quality service that meets service level expectations. The team lead works closely with their peers to ensure that daily, weekly, and monthly goals are met. This role is also expected to supervise assigned staff and perform administration tasks related to those staff such as: administering daily timekeeping, performance and attendance tracking, annual performance evaluations, and provide mentoring to employees.

Some of your key responsibilities will include:

You will work closely with the team to review and approve their clients large outgoing funds disbursements. You will also provide technical guidance to junior team members and assist in continuous improvement initiatives. Coach and develop the skills and abilities of assigned associates.

• Review the deal governing deal documents to ensure the disbursement is permitted.
• Compare the payment instructions against either the client or document direction to ensure all payment details are correctly entered.
• If applicable, validate any letters of direction received were signed by an authorized individual and if required, execute the verification in accordance to the client s Security Procedure Agreement to ensure that payment instruction is authorized
• Handle projects as assigned by manager.
• Manage and calibrate workload of assigned associates.
• Prepare daily, weekly, monthly, and annual metric reporting.
• Complete disciplinary actions to address performance and/or attendance issues.

What will you bring to the role.

• Any Bachelor s Degree: 8 to 10 years related experience in disbursement
• The role will require excellent communication skills to be able to provide clear verbal and/or written communications
• Past working experience on a Captive / GIC / GCC.
• Past experience in the US Corporate Trust or US Financial Services industry.

Rewards designed for you.

Health and wellbeing. Our health and wellbeing rewards are designed to support you and your family.

Paid time away from work. Our employees enjoy a competitive paid time off package.

Save for your future. We will support you along your retirement savings journey.

Income protection . To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Parental leave . We offer paid parental leave, flexible working, and a caring and inclusive culture.