Retail Head - Operations (12-20 yrs)

Job Title: Retail Head - Operations

Location: Bangalore, India

Experience: 12+ years

About the Role:

We are seeking a Retail Head - Operations to lead and manage our retail business in the meat industry. The ideal candidate will be responsible for overseeing multiple retail outlets, ensuring operational excellence, driving sales, and enhancing the customer experience. This role requires a strategic leader with a strong background in retail operations, sales, supply chain, and team management.

Key Responsibilities:

- Oversee end-to-end retail operations across multiple meat retail stores in Bangalore.

- Develop and implement strategies to drive sales, profitability, and customer engagement.

- Ensure operational efficiency, adherence to SOPs, and quality control standards.

- Manage inventory, supply chain, and vendor relationships to ensure seamless operations.

- Lead, mentor, and motivate store managers and retail teams to achieve performance targets.

- Monitor and analyze market trends, consumer preferences, and competitor strategies.

- Implement and oversee marketing and promotional activities to enhance brand visibility.

- Ensure compliance with food safety, hygiene, and regulatory standards.

- Handle financial planning, budgeting, and P&L management for retail operations.

- Optimize customer service strategies to enhance the shopping experience and loyalty.

- Collaborate with cross-functional teams, including procurement, marketing, and finance, to ensure business success.

Key Requirements:

- 12+ years of experience in retail operations, preferably in the meat or food industry.

- Proven experience in managing multiple retail outlets and driving business growth.

- Strong knowledge of supply chain, inventory management, and food safety regulations.

- Excellent leadership, communication, and people management skills.

- Ability to develop and execute business strategies for revenue growth.

- Experience in budgeting, cost control, and financial analysis.

- Proficiency in MS Office, ERP, and retail management software.

- Bachelor's/Master's degree in Business Administration, Retail Management, or a related field preferred.