Operations Team Lead

Role Overview:

Cogoport is currently looking for an individual who has the mindset of an entrepreneur, understanding of the culture, with a passion to join our team. Candidate is required to collaborate with cross functional teams including supply, pricing, operations, and contracts and assist in day-to-day planning, quotation and execution.

Responsibilities:

• Ensure quality shipment execution and monitoring, meeting internal KPIs and SLAs.
• Managing shipment documentation as per individual customers' SOPs for Ocean Imports to
  India and management of the team handling the documentation and operations.
• Co-ordinating with service providers (Shipping lines, CHAs, NVOCCs and Freight forwarders) for documentation (SI filing, BL release, Vendor Payment, DO Release, IGM Filing, VGM Filing, Form-13 Issuance, CFS Nomination, CRO Release, Draft BL Issuance and verification, Pre-alert information, DO NOC Process, FDS Bond issuance, Custom clearance, etc.)
• Ensure data accuracy for uploaded documents, ensuring zero loss due to errors or delays in
  documentation.
• Follow policies, procedures, standards, and ensure compliance with transport and maritime
  regulations and ensure strict adherence of the team with the target timelines and quality
  requirements.
• Review work Instructions periodically and update as required to reflect changes and ensure
  compliances.
• Communicate with stakeholders across functions to clarify the doubts in order to maintain
  documentation sanctity.
• Suggest and recommend changes needed in the product and process to optimize the
  shipment execution process.
  

Skills and Qualifications:

• Educational Background: MBA from Tier - 1/ Tier 2 institutes.
• Work Experience: 4+ years of experience in project management or an MBA with specialization in operations along with 2+ years of related experience.
  

Must Have Skills:
▪ Strong problem-solving capabilities- able to conceptualize, organize, simplify, and execute.
▪ Ability to lead young and dynamic teams and own projects end-to-end: building out
timelines, key milestones, providing regular updates to stakeholders and delivery against
agreed upon specs.
▪ Strong analytical and project management skills.
▪ Outstanding interpersonal skills to be able to coordinate well with various internal and
external stakeholders.
▪ Ability to prioritize and execute tasks in a high-pressure and fast paced environment,
working in a team-oriented, collaborative environment.

Things that make a difference:
Background of working in B2B Processes with strong Commercial acumen.