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Cognizant
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
1147 Cognizant Jobs
4-9 years
Hyderabad / Secunderabad, Bangalore Rural, Chennai
600 vacancies
Urgent Hiring !!! Cognizant || Google dailog Flow
Cognizant
posted 1d ago
We are hiring for Google dialog flow for cognizant for pan india location . If interested please share your updated resume to Balaji.V254c1a@cognizant.com
Contact Number : 9342735282
Google Dialog Flow JD
Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment
1. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system
2. Experience using Google DF and REST API for building the Bots
3. Working Experience in Google dialog workflows for interaction and routing
4. Development experience in Java, node.js would be must for Integration
5. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS
6. Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage
7. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role
8. Experience in Agile frameworks, story boards, projects would be an added advantage
9. Knowledge on various components of Google CCAI
Employment Type: Full Time, Permanent
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