Associate - Projects

Cognizant is looking for Associate

Responsibilities

Manage the end to end delivery of application support services with multi tower multi technology with experience of managing mid-size team or towers in large engagements

Track & Report to customer on daily/weekly/monthly various key metrics

Drive and be incident commander for critical incidents reported and take part in the critical incidents meetings with the customer.

Communications to customer and internal key stake holders on Support status

Drive and deliver Problem management continuous service improvements & Automation

Manage team performance and provide regular feedback to team members and drive performance improvement plans as required

Drive and delivery minor enhancements as agreed with customer

Take part in internal status updates

Drive transformational ideas and themes

Interact with various internal groups for any escalation

Service Management and Delivery ownership for entire support

The Cognizant community
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 350, 000 associates around the world.
• We don t just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what s right.
• We foster an innovative environment where you can build the career path that s right for you.

About us
Cognizant is one of the worlds leading professional services companies, transforming clients business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

Our commitment to diversity and inclusion

CareersNA2@cognizant. com with your request and contact information.

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