Process Specialist - Data

We are seeking a dedicated Process Specialist for our B&L team with 4 to 5 years of experience. The ideal candidate will have strong expertise in MS Excel and a background in Consumer Lending Cards and Payments. This role is hybrid with no travel required and operates during day shifts. The Process Specialist will play a crucial role in optimizing processes and ensuring efficiency within the team.

Responsibilities

Analyze and optimize existing processes to enhance efficiency and effectiveness.

Develop and maintain detailed process documentation to ensure consistency and clarity.

Utilize MS Excel to create manage and analyze complex data sets for process improvement.

Collaborate with cross-functional teams to identify and implement process improvements.

Monitor and report on key performance indicators to track process performance.

Provide training and support to team members on process-related tools and techniques.

Ensure compliance with company policies and industry regulations in all processes.

Conduct regular process audits to identify areas for improvement and implement corrective actions.

Lead process improvement projects from initiation to completion ensuring timely delivery and desired outcomes.

Facilitate workshops and meetings to gather input and feedback on process improvements.

Communicate process changes and updates to relevant stakeholders effectively.

Support the development and implementation of new processes and systems.

Stay updated on industry trends and best practices to continuously improve processes.

Qualifications

Possess strong expertise in MS Excel including advanced functions and data analysis.

Have a background in Consumer Lending Cards and Payments is highly desirable.

Demonstrate excellent analytical and problem-solving skills.

Exhibit strong communication and interpersonal skills.

Show ability to work independently and as part of a team.

Display attention to detail and a commitment to quality.

Have experience in process documentation and improvement methodologies.

Be proficient in conducting process audits and implementing corrective actions.

Show capability to lead projects and manage multiple tasks simultaneously.

Demonstrate knowledge of industry regulations and compliance requirements.

Exhibit proficiency in training and supporting team members on process-related tools.

Have experience in facilitating workshops and meetings.

Show ability to stay updated on industry trends and best practices.

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