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3.8

based on 47.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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1167 Cognizant Jobs

Programmer

0-1 years

₹ 2.4 - 4.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Programmer

Cognizant

posted 11hr ago

Job Role Insights

Flexible timing

Job Description



We are seeking a Systems Engineer with 0 to 1 year of experience to join our team. The ideal candidate will have expertise in AI-enabled chatbots and Service Desk with a strong understanding of the Airlines domain. This hybrid role requires a proactive individual who can contribute to our companys success and positively impact society.


Responsibilities

  • Develop and maintain AI-enabled chatbot systems to enhance customer service experiences.
  • Provide technical support for Service Desk operations ensuring smooth and efficient processes.
  • Collaborate with cross-functional teams to identify and resolve system issues promptly.
  • Implement and monitor system performance metrics to ensure optimal functionality.
  • Assist in the design and deployment of new system features and updates.
  • Conduct regular system audits to identify areas for improvement and implement necessary changes.
  • Support the integration of AI-enabled chatbots with existing airline systems.
  • Ensure compliance with industry standards and regulations in all system operations.
  • Provide training and support to end-users on new system functionalities.
  • Document system configurations processes and procedures for future reference.
  • Participate in team meetings and contribute to project planning and execution.
  • Stay updated with the latest industry trends and technologies to enhance system performance.
  • Collaborate with stakeholders to gather requirements and deliver solutions that meet business needs.

  • Qualifications

  • Possess a strong understanding of AI-enabled chatbots and their applications in customer service.
  • Have experience in providing technical support for Service Desk operations.
  • Demonstrate knowledge of the Airlines domain and its specific requirements.
  • Show proficiency in system performance monitoring and optimization.
  • Exhibit excellent problem-solving skills and attention to detail.
  • Have the ability to work collaboratively in a hybrid work model.
  • Display strong communication skills to effectively interact with cross-functional teams.
  • Be proactive in staying updated with industry trends and technologies.
  • Possess the ability to document system configurations and processes accurately.
  • Show a commitment to ensuring compliance with industry standards and regulations.
  • Have the capability to provide training and support to end-users.
  • Demonstrate the ability to gather requirements and deliver effective solutions.
  • Exhibit a proactive approach to identifying and implementing system improvements.

  • Certifications Required

    Certified Systems Engineer AI Chatbot Certification ITIL Foundation Certification

    The Cognizant community
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 350, 000 associates around the world.
    • We don t just dream of a better way - we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what s right.
    • We foster an innovative environment where you can build the career path that s right for you.

    About us
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

    Our commitment to diversity and inclusion

    CareersNA2@cognizant. com with your request and contact information.

    Disclaimer


    Employment Type: Full Time, Permanent

    Read full job description

    Cognizant Interview Questions & Tips

    Prepare for Cognizant Programmer roles with real interview advice

    Top Cognizant Programmer Interview Questions

    Q1. What is opps ?, Difference between java and python?
    Q2. How to implement stack? How does real analysis work?
    Q3. What is the Friend function in C++?
    View all 7 questions

    What people at Cognizant are saying

    3.9
     Rating based on 281 Programmer reviews

    Likes

    Learned work etiquette, environment and learn new skills and got supportive colleagues.

    Dislikes

    No proper Work-life balance. There's no balance between work life and personal life. Senior/managers only wants that employee will work work and work. They don't follow the timming of their shift even work overtime and expect other people also do the same. There's no time management.

    Read 281 reviews

    Programmer salary at Cognizant

    reported by 3k employees
    ₹1.4 L/yr - ₹5 L/yr
    32% less than the average Programmer Salary in India
    View more details

    What Cognizant employees are saying about work life

    based on 47.7k employees
    66%
    87%
    70%
    73%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Cognizant Benefits

    Submitted by Company
    Shape your career
    Invest in yourself
    Learn and grow
    Keep current
    Stay healthy
    Give back
    Submitted by Employees
    Health Insurance
    Cafeteria
    Work From Home
    Free Transport
    Soft Skill Training
    Job Training +6 more
    View more benefits

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