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Senior Process Executive - Chat /Mapping
1-4 years
₹ 1.25 - 3L/yr
Hyderabad / Secunderabad, India
25 vacancies
Senior Process Executive - Chat /Mapping
Cognizant
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via chat, email, and mapping support.
- Provide accurate and timely solutions to customers' issues.
- Utilize Google Maps for location-based services and POIs (Points of Interest) for navigation assistance.
- Collaborate with team members to resolve complex customer complaints.
- Ensure high levels of quality assurance in all interactions with customers.
Employment Type: Full Time, Permanent
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What people at Cognizant are saying
Rating based on 3.1k Senior Processing Executive
reviews
Anonymous · Voice / Blended
in Bengaluru
Salary is good this is the only thing which allows your mind to work.
Manager, senior manager and process head don't have process knowledge. Manager just busy in Microsoft teams calls. Poor trainer. Just go to office login do your work logout go back to home. manager TL they won't give one on one meeting. Don't know how to take care of employees. Force to do extra work. No proper help on bench. Once..Read More
Read 3.1k reviewsSenior Processing Executive salary at Cognizant
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