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35 Cogniter Technologies Jobs
Client Service Executive
Cogniter Technologies
posted 25d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Details
Job Details
Urgent Hiring for Client Service Executive (Job Code: CHDCS) 1-3 Years - Develop and maintain strong relationships with clients through regular communication and meetings.
- Understand clients needs and objectives to provide tailored solutions and support.
- Anticipate client concerns or issues and proactively address them to ensure client satisfaction.
- Serve as the first point of contact for client inquiries, requests, and escalations.
- Provide timely and accurate responses to client queries via phone, email, or in-person meetings.
- Coordinate with internal teams to resolve client issues and ensure timely resolution.
- Manage client accounts, including contract renewals, upselling opportunities, and contract negotiations.
- Monitor client accounts to identify growth opportunities and recommend additional services or products.
- Track client activity and maintain accurate records in the CRM system.
- Develop a deep understanding of our products and services to effectively educate clients and address their needs.
- Stay updated on industry trends, market conditions, and competitors offerings to provide informed recommendations to clients.
- Collaborate with sales, marketing, and product teams to ensure alignment on client needs and objectives.
- Provide feedback to internal teams based on client interactions to drive product improvements and enhancements.
News and Events
News and information of our company, projects, partnerships, staff and community.
Feb
2025 Friday, February 7, 2025
Today, we at Cogniter proudly celebrate a remarkable milestone - 20 incredible years of dedication, leadership, and excellence by Col. R.S. Sandhu!
Oct
2024 Wednesday, October 30, 2024
The Cogniter family came together to celebrate Diwali, filling our office with festive joy, laughter, and vibrant energy. The entire workspace transformed into a colorful spectacle, radiating warmth and positivity as we embraced this festival.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Client Servicing Executive roles with real interview advice
Top Cogniter Technologies Client Servicing Executive Interview Questions
Q3. The meaning of DBMS is database management system, it's manage the data
asked in
Software Testing Engineer interview
What people at Cogniter Technologies are saying
Client Servicing Executive salary at Cogniter Technologies
reported by
5
employees
with 1-4
years exp.
₹4.5
L/yr - ₹7.8
L/yr
100%
more
than the average Client Servicing Executive Salary in India
View more details
What Cogniter Technologies employees are saying about work life
based on 153 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Cogniter Technologies Benefits
View more benefits
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