Exec. Client Service Executive

Education: Bachelor s degree in Business, Marketing, Communications, or a related field.

2. Experience:

2.1.1. 2-4 years of experience in account management or client services

2.1.2. Proven track record of managing client relationships and growing

accounts.

3. Skills:

3.1. A highly motivated , optimistic individual with exceptional verbal and written

communication skills.

3.2. Excellent project management and organizational abilities.

3.3. Ability to multitask and manage multiple client accounts simultaneously.

3.4. Proficiency Microsoft Office Suite (Word, Excel, PowerPoint).

3.5. Ability to work collaboratively with cross-functional teams.

3.6. Knowledge about Video editing software ,Graphics and copy writing is Plus

Key Responsibilities

1. Client Relationship Management

1.1. Serve as the primary point of contact for client

1.2. Would be POC to the client for daily deliverables/ execution.

1.3. Build and nurture long-term relationships with clients, ensuring their needs are

met in stated TAT

1.4. Understand the client s goals, challenges, to provide tailored solution

2. Project Management

2.1. Oversee the execution of client deliverables, ensuring they are delivered on time

2.2. Coordinate within internal teams/cross functional teams to meet client

expectations.

2.3. Track project milestones and ensure regular status updates to the client

3. Problem-Solving

3.1. Address client concerns and troubleshoot issues that arises

3.2. Act as an advocate for the client internally to ensure their needs are prioritized.

4. Collaboration with Internal Teams

4.1. Work closely with internal teams to ensure alignment on client deliverables.

4.2. Facilitate communication between departments to ensure seamless execution.

5. Market Research

6. Stay updated on industry trends and competitor activities to provide valuable

insights to clients