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ITSM/ITOM/ITAM Support & Maintenance Engineer (5-8 yrs)
Coforge
posted 1d ago
Flexible timing
Key skills for the job
Location : Bangalore.
Experience : 5-8 years.
Job Description :
We are looking for Support and Maintenance Engineers with expertise in ITSM, ITOM, and ITAM to provide technical support, troubleshoot issues, and maintain IT service management platforms.
Key Responsibilities :
- Provide L2/L3 support for ITSM/ITOM/ITAM tools.
- Troubleshoot and resolve incidents, service requests, and change management issues.
- Monitor system performance, ensure uptime, and handle maintenance activities.
- Work with development teams to implement fixes and enhancements.
- Assist in system upgrades, patching, and documentation.
Skills Required :
- Experience with ServiceNow, BMC Remedy, or equivalent ITSM/ITOM/ITAM platforms.
- Strong troubleshooting and debugging skills.
- Knowledge of incident, change, and asset management processes.
- Scripting experience (JavaScript, PowerShell, or Python) is a plus.
- Familiarity with ITIL framework and best practices.
Functional Areas: Manufacturing
Read full job descriptionPrepare for Maintenance Engineer roles with real interview advice
6-11 Yrs
₹ 25 - 27.5L/yr
Bangalore Rural, Bangalore / Bengaluru
6-11 Yrs
₹ 25 - 27.5L/yr
Bangalore Rural, Bangalore / Bengaluru