SENIOR ASSOCIATE - SERVICENOW ITSM

Role: ServiceNow Developer
Experience: 2 to 6 years
Location: Greater Noida
Notice Period: Immediate to 60 Days

• Platform Administration, Design, Development and implementation of ServiceNow ITSM Solution.
• ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset)
• Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages, ServiceNow APIs, Workflows etc.
• Extensive experience of working with ServiceNow widgets and their application. - Experience on Service Portal, Angular JS.
• Strong experience in Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).
• Maintain production system reliability through utilization of Change Management process. 
• Hands-on experience working with relational databases
• Experience analyzing the issues, estimating the efforts and proposing solutions or prototyping.
• Rigorously follow ServiceNow development best practices Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etc.
• Responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests..
• Responsible to develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
• Will have to create and configure business rules, UI policies, UI actions, client scripts, and ACLs etc.
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
• Performs routine maintenance to include performance monitoring and error identification/ remediation.
• Performs ServiceNow upgrade planning and execution.