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Tech Service Executive
Coats
posted 12hr ago
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Job Description
Select how often (in days) to receive an alert: Tech Service Executive Coats India Bangalore, India Marketing Industrial Reports to Regional Marketing Manager Speciality Threads, Liaising with other GKA personnel (both national & international) in order to deliver a service & product offering consistent with the company s global effort. On the job training of SO making him/her more efficient, technically competent & result oriented. Build & reinforce the concept of Coats - one stop shop for all the customers technical needs. Day to day interaction with respective branch sales , support team to ensure that everybody works in tandem and towards the same goals. Complaint handling guidance for the sales team whenever required Cordinate & Effective utilization of the marketing team.
Role Purpose
[Short description of why the role exists and the results it is designed to achieve. Concentrate on why job is required and outputs, not activities]
Provide a highly competent level of technical services to international buyers, buying houses & the company s customers. Implementation of best practises of using sewing threads Selling sewing solutions services to buying houses and manufacturers. Knowledge of all types of sewing machines, accessories, attachments and its applications. Presentation skills and proficient communication with internal and external leadership team. Quick, consistent, solutions for customer whenever technical assistance is required. Weekly, Monthly regular updates of activity, market developments to supervisor. Implement all concepts, schemes, tools and strategy as advised by supervisor. Principal Accountabilities and Key Activities[Focus on 4 6 main accountability areas with up to 4 activities for each]
Coats sewing solutions management Manage coats sewing solutions activities for buying houses and manufacturers Conduct regular Technical seminars for external customers and internal sales and support service teams Conducting PES, Thread audit, Training programs, Workshops, coats clinic etc coming under Coats sewing solutions. Technical Selling-concepts, premium products and services Business development functions Implement TAS/TCR ensuring the procurement is made as per our recommendations Provide customers with a very high level of technical input and use this to build very strong business relationships. Conduct regular mill and sewing trainings. New product launch and penetration in the market place. Gain local specifications for the company s products from buyers & buying houses.Employment Type: Full Time, Permanent
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37% candidates got the interview through other sources.
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based on 429 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Coats Benefits
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