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1 IGT Solutions Coach Job
CE_ Coach
IGT Solutions
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Responsibilities:
- Presentation feedback and coaching skills.
- Liaison between quality and operations from training and development perspective
- Should possess high aptitude for providing quality Customer Experience .
- Strong analytical skills with an eye for detail.
- Knowledge of call monitoring, TNI and implementation
- Work with new hires to improve their communication skill level
- Conduct refresher trainings based on TNI, Calibration sessions
- Prepare & implement a plan to drive CSAT metrics by launching contests/refreshers
- Monitor calls and agent performance
- Conduct assessments
- Training need analysis, action plan & report improvements
- 6 Days working 24*7
Requirement:
- Any Graduate
- Excellent verbal and written communication Skills.
Interested Candidate share the resume :
swapnil.gupta@igtsolutions.com
7042379178
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Coach roles with real interview advice
People are getting interviews at IGT Solutions through
People are getting interviews through
(based on 142 IGT Solutions interviews)
Walkin
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
30%
20%
13%
4%
4%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Coach at IGT Solutions are saying
Coach salary at IGT Solutions
reported by
1
employee
with 5
years exp.
₹1.7
L/yr - ₹2.2
L/yr
46%
less
than the average Coach Salary in India
View more details
What IGT Solutions employees are saying about work life
based on 2.5k employees
Flexible timing
Rotational Shift
No travel
Day Shift
IGT Solutions Benefits
View more benefits
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