- Develop and execute a comprehensive business acquisition strategy to expand our client base within the technical publication industry.
- Identify and qualify new business opportunities that align with our portfolio and utilize latest technology effectively.
- Manage existing client relationships and ensure their satisfaction through exceptional service and project delivery.
- Lead, motivate, and mentor a team of technical writers and editors, fostering a collaborative and high-performing work environment.
- Oversee the entire project lifecycle, from initial client proposal to final content delivery, ensuring adherence to deadlines and budget constraints.
- Maintain a deep understanding of industry best practices and emerging technologies like GenAI, XR, Interactive 3D, keeping our service offerings at the forefront of the market
- Identify and implement innovative solutions to optimize workflows and improve the efficiency of technical documentation creation.
- Track key performance indicators (KPIs) and analyze project data to ensure continuous improvement and client satisfaction.
- Collaborate with cross-functional teams such as sales, marketing, and technology to ensure seamless project execution.
- Requirements :
- Bachelors degree in engineering or related field (Masters degree in business development is preferred)
- Proven track record of success in business acquisition and sales within the technical publication industry (10+ years)
- Strong understanding of the technical documentation landscape, including current trends and emerging technologies like GenAI, interactive 3D, AR/VR.
- Experience in managing and leading a team of technical writers and editors.
- Proven ability to manage multiple projects simultaneously while meeting deadlines and budget goals.
- Excellent project management skills with a focus on efficiency and quality control.
- Strong analytical and problem-solving skills.
- Proficiency in relevant software like content management systems (CMS) and collaboration tools.
- Familiarity with technical publication and service manuals, style guides and best practices.
- A passion for technology and a willingness to embrace innovative solutions.
Employment Type: Full Time, Permanent
Read full job description