Head Client Servicing

Roles and Responsibilities:

- Develop and implement client service strategies to meet business objectives

- Manage a team of client service professionals to ensure high levels of client satisfaction

- Build and maintain strong relationships with key clients and stakeholders

- Lead client meetings and presentations to discuss project progress and address any issues or concerns

- Collaborate with internal teams to ensure timely and successful project delivery

- Monitor and analyze client feedback to identify areas for improvement and implement solutions

- Provide regular reports and updates to senior management on client service performance and business development opportunities

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field

- 7-8 years of experience in client service or account management roles

- Strong leadership and communication skills

- Proven track record of managing client relationships and delivering successful projects

- Ability to work effectively in a fast-paced and dynamic environment

- Experience in the technology or consulting industry is a plus