Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by ClearTax Team. If you also belong to the team, you can get access from here

ClearTax

Compare button icon Compare button icon Compare
3.3

based on 288 Reviews

filter salaries All Filters

128 ClearTax Jobs

CA- CSM

2-7 years

New Delhi

1 vacancy

CA- CSM

ClearTax

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

  • As an Engagement Manager in the Customer Success Team, you'll be responsible for ensuring positive experience for our high valued customers.
  • You will leverage your expertise on the GST domain and understanding of our product/service offerings to provide effective support and guidance to customers, and ultimately drive greater customer satisfaction, retention, and revenue growth for the company.
What will you do
  • Manage the entire customer lifecycle for LC and VLC clients - onboarding, planning and implementation, deployment and ongoing usage
  • Proactively connect with senior executives at the customer end to understand challenges faced by them
  • Visit customer basis schedule - 2-3 days prior to usage to gauge readiness and support that will be required on first usage.
  • Solve problems for customers (via our product) on GST / e-invoicing / Integration / Max ITC and various other product
  • Drive product adoption and ensure exceptional user experience
  • Review with Delivery leadership and Sales team on Clear s performance, issues and client success (prior to the delivery review meeting with Client)
  • Closely work with product teams to enable constant improvement in product features basis inputs from clients
  • Develop and execute Client specific Quarterly Business plans to enable KAM/Sales to cross-sell and improve value delivery to clients
  • Develop an understanding of client business and processes and help in optimizing the usage of Clear Products more efficiently to drive value
What will make you successful
  • You should be a qualified CA and have an experience of 3-4 years working in the GST domain. Your
  • people-centric approach and the ability to thrive in a fast-paced environment will see you succeed in this role.
  • You must have great communication and presentation skills. You should be good at Problem-solving and driving change management working with client teams.
  • You must show a deep understanding of customer problems and collaborate with internal stakeholders to keep our customers satisfied at all times.
Great to have
  • Experience in filing through Clear Portal
  • Experience filing through the government portal
  • Deep domain knowledge of Compliance processes (GST, TDS) and Accounts Payable with
  • ability to guide end-to-end filing process for compliance
  • Strong program management skills
  • Ability to connect with CXO/CXO-1 (CFO, Tax heads etc)

Employment Type: Full Time, Permanent

Read full job description

ClearTax Interview Questions & Tips

Prepare for ClearTax roles with real interview advice

Top ClearTax Interview Questions

Q1. How product specialist is different from product analyst?
View answer (1)
Q2. what product specialist do?
View answer (1)
Q3. What is the data class in ddic?
View answer (1)
View all 14 questions

What people at ClearTax are saying

What ClearTax employees are saying about work life

based on 288 employees
66%
77%
62%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ClearTax Benefits

Submitted by Company
Health Insurance
Work From Home
Job Training
Soft Skill Training
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

Compare ClearTax with

Zerodha

4.2
Compare

Quicko

3.8
Compare

H&R Block

4.4
Compare

Taxmann Publications

4.1
Compare

KPMG India

3.5
Compare

Ernst & Young

3.5
Compare

PwC

3.4
Compare

Deloitte

3.8
Compare

Grant Thornton

3.7
Compare

BDO

3.3
Compare

Collabera Technologies

3.5
Compare

Softenger

4.2
Compare

XcelServ Solutions

4.5
Compare

Capital Numbers Infotech

4.6
Compare

Tekwissen

4.9
Compare

Akal Information Systems

3.9
Compare

Foray Software

3.5
Compare

Damco Solutions

4.1
Compare

Webskitters

4.4
Compare

Nelito System

3.5
Compare

Similar Jobs for you

Prof at Cleartax

Bangalore / Bengaluru

3-4 Yrs

₹ 7-11 LPA

Manager Taxation at Cleartax

New Delhi

2-7 Yrs

₹ 9-14 LPA

Manager Taxation at Cleartax

New Delhi

3-4 Yrs

₹ 9-13 LPA

Manager Taxation at Cleartax

Bangalore / Bengaluru

3-4 Yrs

₹ 9-13 LPA

Consultant at Razorpay

Bangalore / Bengaluru

5-7 Yrs

₹ 7-9 LPA

Senior Enterprise Sales Manager at Cleartax

Bangalore / Bengaluru

4-8 Yrs

₹ 6-10 LPA

Key Account Manager at New Street Technologies Pvt Ltd

Mumbai, Bangalore / Bengaluru

5-6 Yrs

₹ 4-8 LPA

Professional at SriFin Credit Pvt Ltd

Kota, Jaipur + 2

1-4 Yrs

₹ 2-6 LPA

Senior Enterprise Sales Manager at Cleartax

Bangalore / Bengaluru

3-7 Yrs

₹ 5-9 LPA

Manager Taxation at Cleartax

Bangalore / Bengaluru

4-5 Yrs

₹ 6-7 LPA

CA- CSM

2-7 Yrs

New Delhi

5mon ago·via naukri.com

Support Executive -L1

0-2 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

Content Writer - Income Tax

0-1 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

Technical Support Manager

1-5 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

Support Executive -L1

1-3 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

Technical Support Manager

1-2 Yrs

Bangalore / Bengaluru

3d ago·via naukri.com

Sr. Staff Engineer

8-12 Yrs

Bangalore / Bengaluru

4d ago·via naukri.com

Technical Support Manager

1-2 Yrs

Bangalore / Bengaluru

4d ago·via naukri.com

Trainer

1-2 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com
write
Share an Interview