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ClearTax

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3.3

based on 289 Reviews

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132 ClearTax Jobs

Senior Manager Customer Success

4-7 years

Bangalore / Bengaluru

1 vacancy

Senior Manager Customer Success

ClearTax

posted 2d ago

Job Description

  • Strategic Partnership with Clients : Build strong relationships with senior executives of high-value clients to deeply understand their business challenges and strategic goals, ensuring Clear s solutions drive measurable impact.
  • Enable Business Outcomes : Guide clients in leveraging Clear s products across Clear Compliance Cloud, GST, e-Invoicing, ITC maximization, and integrations to optimize their operations, improve efficiency, and deliver tangible business value.
  • Drive Adoption and Engagement : Foster high levels of product adoption by aligning Clear s offerings with the client s evolving needs, ensuring an exceptional user experience throughout the lifecycle.
  • Collaborate for Client Success : Work closely with Sales, Product, and Delivery leadership to address client feedback, refine Clear s offerings, and identify opportunities for cross-sell and value enhancement.
  • Deliver Insights and Innovation : Develop a nuanced understanding of client businesses to proactively recommend best practices and innovative approaches that maximize their ROI with Clear.
What will make you successful
You should be a qualified CA and have an experience of 3-4 years working in the GST domain. Your people-centric approach, and the ability to thrive in a fast-paced environment will see you succeed in this role. You must have great communication and presentation skills. You should be good at Problem solving and driving change management working with client teams. You must show a deep understanding of customer problems and collaborate with internal stakeholders to keep our customers satisfied at all times.
Great to haves
  • Experience in filing through Clear Portal
  • Experience filing through government portal
  • Deep domain knowledge of Compliance processes (GST, TDS) and Accounts Payable with ability to guide end-to-end filing process for compliance
  • Strong program management skills
  • Ability to connect with CXO/CXO-1 (CFO, Tax heads etc)

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at ClearTax through

(based on 23 ClearTax interviews)
Job Portal
Campus Placement
Referral
39%
30%
22%
9% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at ClearTax are saying

Senior Customer Success Manager salary at ClearTax

reported by 24 employees with 2-6 years exp.
₹6 L/yr - ₹17.4 L/yr
49% less than the average Senior Customer Success Manager Salary in India
View more details

What ClearTax employees are saying about work life

based on 289 employees
66%
77%
62%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ClearTax Benefits

Submitted by Company
Health Insurance
Work From Home
Job Training
Soft Skill Training
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

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ClearTax Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore, Karnataka Office
Headquarter
AMR Tech Park, Bommanahalli, Bangalore, Karnataka 560102, IN Bengaluru/Bangalore, Karnataka
560102

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