Sales Head

• The Sales Head is responsible for leading and managing the sales team to achieve revenue targets, drive business growth, and ensure exceptional customer satisfaction
• This role involves developing and executing sales strategies, building strong customer relationships, and overseeing the day-to-day sales operations

Key Responsibilities:

• Sales Strategy and Planning:Develop and implement comprehensive sales strategies to meet or exceed sales targets
• Analyze market trends, competitive landscape, and customer needs to identify growth opportunities
• Create annual sales plans, budgets, and forecasts
• Team Leadership:Recruit, train, and manage a high-performing sales team
• Set clear sales objectives and KPIs for the team and individual sales representatives
• Provide coaching, mentorship, and performance feedback to team members
• Customer Relationship Management:Build and maintain strong, long-lasting customer relationships
• Identify key customer accounts and develop strategic account management plans
• Resolve customer issues and ensure customer satisfaction
• Sales Operations:Oversee the day-to-day sales operations, including order processing, lead generation, and customer inquiries
• Monitor sales performance and provide regular reports to senior management
• Ensure the use of CRM systems and sales tools for effective sales tracking and reporting
• Sales Forecasting and Analysis:Monitor sales trends, analyze data, and adjust strategies as needed
• Develop sales forecasts and inventory plans to optimize resources and inventory levels
• Identify areas for improvement and implement corrective actions
• Collaboration:Collaborate with other departments, such as marketing, product development, and customer support, to achieve overall business goals
• Participate in cross-functional projects as required
• Compliance and Ethics:Ensure that the sales team adheres to company policies, ethical standards, and legal requirements
• Promote a culture of integrity and professionalism within the sales organization