Lead Customer Success Manager

Clari s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here are you ready to achieve remarkable with us?

About the Team

The Customer Solutions team works directly with our customers across the entire customer journey, from the initial discovery process through implementation to renewal and expansion. Our team comprises product, process, and strategy experts, including customer service, customer success, customer education, and customer support.

About the Role

Clari is seeking a passionate, results-oriented Lead Customer Success Manager ( CSM ) to join our enterprise team. As a CSM, you ll be on the front lines building strategic partnerships with our enterprise customers as well as collaborating with other teams - from sales and engineering to product management, and our executives - to set them up for success.

At Clari, our mission is to transform our customer s revenue operations to be connected, efficient, and predictable - and our Customer Success team sits at the heart of this goal. As a CSM, you will act as the trusted, strategic advisor to our customers on how to optimize their revenue processes with Clari, use your product expertise to help solve their revenue-related challenges, and drive adoption in service of our north star of retention. Come be a vital part of Clari s one with customers continued success!