Sales Support Executive (PCB pre/post sales support)

Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/)

We are hiring Sales Support Executive (PCB pre & post sales support)

Qualification Required: - Any UG Graduation(Electronics & Communication / Electrical / Electronic degree is a preferred)

Skill Set Required: - Great Verbal & Written Communication

Experience : 0-5 Years (Freshers can also apply)

Location :- Ahmedabad (work from office only)

Job Responsibilities

• Provide Pre-sales technical assistance, services and products education.
• Work on sales support services and provide technical and commercial back up as required.
• Support marketing activities by attending trade shows, conferences and other marketing events.
• Generate and process new sales leads, inquiries and purchase orders as necessary.
• Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
• Follow up with customers to make sure that they are satisfied with a particular product or service.
• Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Deal with any customer complaints and resolves the issue as necessary
• Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
• Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Take the extra mile to engage the customer

Contact:- +916358858274/ hr.seniorexeamd@pcbpower.com