Customer Support Executive || Gurugram

Job description

Designation :- Customer Care Service

** Only Graduate Freshers can apply **

Female candidates are preferred

Location : Gurugram

Job Description :

• Manage large amounts of incoming phone calls
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Interested candidates can share their Resumes on
abeer.seth@auhtm.in or whats up 9257044580