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71 Aakash Educational Services Jobs

Student Support Officer

1-3 years

₹ 3 - 4L/yr

New Delhi

12 vacancies

Student Support Officer

Aakash Educational Services

posted 10d ago

Job Description

Role & responsibilities :

  • Ability to handle both inbound and outbound calls.
  • Engaging with customers in a professional manner to address their needs and concerns.
  • Ability to effectively solve queries and provide accurate information to customers, ensuring their satisfaction with our products and services.


Preferred candidate profile:

  • Good verbal and written communication skills. (Fluency in English, Hindi is required)
  • Highly organized and ability to manage tasks effectively and professionally.
  • Capable of handling challenging situations, including interactions with irate customers, with patience and professionalism.
  • Should be able to understand and empathize with customer complaints and queries, working towards swift and satisfactory resolutions.
  • Ed-Tech experience is preferred.



Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

Aakash Educational Services Interview Questions & Tips

Prepare for Aakash Educational Services roles with real interview advice

Top Aakash Educational Services Student Support Officer Interview Questions

Q1. How can you handle entire accounts section give me some examples?
Q2. What is the difference between zero rates and nill rate under gst law?
Q3. What is the difference between cash and bank book?
View all 110 questions

What people at Aakash Educational Services are saying

3.3
 Rating based on 7 Student Support Officer reviews

Likes

Every thing is good

  • Work satisfaction - Excellent
  • +2 more
Dislikes

Nothing ,......

Read 7 Student Support Officer reviews

Student Support Officer salary at Aakash Educational Services

reported by 63 employees
₹2.5 L/yr - ₹5.2 L/yr
At par with the average Student Support Officer Salary in India
View more details

What Aakash Educational Services employees are saying about work life

based on 3.2k employees
71%
41%
49%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Aakash Educational Services Benefits

Submitted by Company
Work From Home
Soft Skill Training
Health Insurance
Job Training
Education Assistance
Team Outings
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Education Assistance
Work From Home
Cafeteria +6 more
View more benefits

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Aakash Educational Services New Delhi Office Location

View all
New Delhi Office
Aakash Tower, 8, Pusa Rd, Block 17 A, WEA, Karol Bagh, New Delhi, Delhi 110005, India New Delhi
110005

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